Customer Portfolios' Blog

Retail, Customer Experience

How to Adapt to the “Retail Apocalypse”: Focus on the Customer Experience

Posted by Augie MacCurrach

CRM, Marketing Strategy, Marketing Programs, Technology, Retail, Customer Experience, Customer Portfolios, Chief Marketing Officers, CMO, Email Marketing, Customer Database, Customer Value, Preference Center, Email Preferences, Privacy Policy

5 Mottos from Mom about Preference Centers

Posted by Millie Park

CRM, Marketing Strategy, Retail, Customer Experience, Customer Portfolios, Chief Marketing Officers, CMO, Email Marketing, Customer Database, Customer Value

Strengthening Your Email Marketing: Email and Account Sign-Up

Posted by Nick Godfrey

Retail, Customer Experience, Customer Portfolios, Chief Marketing Officers, CMO, In-store experience

6 Tips for a Customer Experience Audit: Put Yourself in your Customers’ Shoes…or Pants…or Jackets….

Posted by Denise DeSisto

Retail, discounts, holiday shopping, ecommerce

How Ecommerce is Changing Holiday Retail

Posted by Katie Gardner

CRM, Marketing Strategy, Retail, Customer Experience, Chief Marketing Officers, Thought Leadership, Innovation, CMO, Revenue Generation, Brand

CMOs: Innovate or Die … Or At Least Get Fired ...

Posted by Nick Godfrey

Retail, Customer Experience, Mobile, In-store experience

4 Mobile Trends To Watch This Holiday Season

Posted by Paul Welsh

CRM, Marketing Strategy, Retail, In-store, Encore

Personalization Is Key For In-Store Experience

Posted by Katie Gardner

CRM, Retail, Email Marketing

The Changing Dynamics of Email Marketing

Posted by Denise DeSisto

CRM, Lifecycle Marketing, Retail, Customer Experience, Big Data, Back-To-School,, Loyalty

Back-to-Stats: Surprising Statistics That Will Help You WIn This Back-to-School Season

Posted by Paul Welsh

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