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Customer Portfolios' Blog

Humans of CP – Raffi Yardemian, VP of Sales

By: Katie Gardner on April 19, 2017

In this month’s edition of Humans of CP, we are talking to Raffi Yardemian, our VP of Sales. Raffi graduated from York University, and has worked in Sales for more than 20 years. He recently joined CP with a clear vision to streamline the sales process and expand our client base.   Today, we’re speaking with him to learn more about his position, and his interests outside of the office.

A New Spring Trend to Fall for: Implementing Lifecycle Marketing

By: Denise DeSisto on April 12, 2017

Spring is finally upon us! Warm weather, fresh air, and a flood of emails from our favorite retailers telling us all about their new spring line. Yet the stark reality is most of these emails won’t even be read, let alone acted upon. According to Mailchimp, the open rate for emails from retailers is only 20%, and the click-through rate is just a little over 2%.  

Strengthening Your Email Marketing: Email and Account Sign-Up

By: Nick Godfrey on April 5, 2017

Email marketing is like going to the gym. We get stuck in a routine and just go through the motions, without thinking of a way to make that routine better. All too often, marketers send emails with little to no return on investment, but continue doing the same things. Making one small change, either in your email strategy or at the gym, will significantly increase your ROI.

6 Tips for a Customer Experience Audit: Put Yourself in your Customers’ Shoes…or Pants…or Jackets….

By: Denise DeSisto on March 29, 2017

 

Humans of CP: Nick Godfrey

By: Katie Gardner on March 22, 2017

In this month’s edition of Humans of CP, we are talking to Nick Godfrey, our EVP, Strategy, and one of the founders of Customer Portfolios. Nick graduated from Ohio Wesleyan University, and previously worked with Frito Lay and right down the street at Harpoon Brewery (ironically where the CP offices used to be). Nick bikes to work almost every day from neighboring Charlestown (“the town”).

4 Key Takeaways from Customer Portfolios Marketer Roundtable

By: Millie Park on March 15, 2017

#CPTransform17 is in the books!

Humans of CP: Augie MacCurrach

By: Katie Gardner on February 8, 2017

In this month’s edition of Humans of CP, we are talking with Customer Portfolios Founder and CEO, Augie MacCurrach. Despite recently celebrating the company's 15-year anniversary, Augie and the team have not given up the start-up mentality. It’s Augie’s vision and passion that inspires CP to innovate daily and be a leader in the marketing technology and customer relationship landscape.

4 ‘To-Do’s’ to Enhance Your Marketing in 2017

By: Denise DeSisto on January 13, 2017

Shortly before the ball dropped on New Year’s Eve, Mariah Carey reminded everyone just as how tumultuous  2016 was. However, for marketers, the year wasn’t all bad. More and more brands began to introduce tactics that lead to more targeted and personalized marketing. We also saw the first time in history that e-commerce sales surpassed brick and mortar sales. Yet, as we make our way through January, below are four ways marketers can build on the momentum sustained in 2016.

How Ecommerce is Changing Holiday Retail

By: Katie Gardner on December 8, 2016

Arnold Schwarzenegger’s holiday classic, ‘Jingle All the Way’ epitomizes the perils of holiday shopping’s past. Arnold’s character has several failed attempts to find the season’s hottest toy – TurboMan. He runs from one crowded store to the next in hopes of finding the toy for his son.

CMOs: Innovate or Die … Or At Least Get Fired ...

By: Nick Godfrey on November 9, 2016

(With apologies to Jack Matson)

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